by Liane Davey | Feb 9, 2020 | Be a better team member, Personal Development, Right Words to Say
“I’m just trying to be nice.” “I can’t say that, it’s not nice.” “If you can’t say anything nice, don’t say anything at all.” “She’s not very nice.” I know you’re a nice person, but is nice the standard you hold yourself to? Are politeness, civility, and courtesy your...
by Liane Davey | Jan 19, 2020 | conflict, Right Words to Say
I received a great question over Twitter this morning. The person asked, is there another side to the risk of conflict debt (the price we pay for avoiding conflicts that we need to work through)? Is there also a risk of conflict fatigue? First, there’s nothing...
by Liane Davey | Jan 12, 2020 | Be a better team member, conflict, Contribute, Right Words to Say
Ever since we worked with leaders at Amazon a couple of years ago, Craig and I have shared their leadership principle, “disagree and commit” with all of our clients. It’s one of the most succinct descriptions of productive team conflict you can find. The disagree...
by Liane Davey | Nov 3, 2019 | Be a better team leader, Communicate, Contribute, Right Words to Say, Strategy & Planning
Does your organization have too many lists? I’ll bet that you’ve got lists of strategies, list of accountabilities, lists of values, competencies, priorities, goals. Yikes, with that many lists, it’s a lot to ask for employees to even remember what’s on the list, let...
by Liane Davey | Oct 27, 2019 | Communicate, Right Words to Say, Strategy & Planning
I am being driven to distraction by sloppy business writing. Specifically, I am flummoxed by the inability of people to create a coherent list. May I ask a favor? When you are creating a list of items (strategies, values, actions, whatever), would you please, please,...
by Liane Davey | Oct 20, 2019 | Be a better team leader, Contribute, Horror Stories, Right Words to Say
Another week, another great question from an audience member. This time, “What do I do if a colleague from another department keeps skipping the meetings I schedule and then complains about the decisions later?” Add this behavior to the list of the most annoying...
