by Liane Davey | Nov 22, 2020 | Be a better team leader, Right Words to Say
I was working with one of my favorite teams last week. We were talking about productive conflict (surprise, surprise) and we stumbled onto a really interesting discussion about what to do when you’re leading a cross-functional project and someone who doesn’t report to...
by Liane Davey | Nov 15, 2020 | Be a better team leader, Communicate, Contribute, How to fix teams, Right Words to Say
I delivered a new program last week, one that helps leaders create role clarity for their employees. The team I was working with had already made great progress in defining what they need people to do and now they were looking for support on the how. (I’m grateful to...
by Liane Davey | Nov 1, 2020 | About teams, Be a better team member, Communicate, Personal Development, Right Words to Say
Last week I wrote about good and bad apologies, which got me thinking about what behavior necessitates an apology and what doesn’t. Apologizing (when done well) sends a very strong message and, particularly for leaders, there are times when it sends the wrong message....
by Liane Davey | Oct 25, 2020 | Be a better team member, Communicate, conflict, Connect, Horror Stories, Personal Development, Right Words to Say
I was interviewed by Leah Fessler of Chief Magazine recently about how to apologize. Chief is an organization of elite C-Suite women, so my advice in the article was tailored to that audience. I think that the topic is germane to everyone, so I’m revisiting it in...
by Liane Davey | Oct 4, 2020 | Be a better team member, Communicate, Connect, Exercises, How to fix teams, Personal Development, Right Words to Say
I had an epiphany last week about the source of much resentment in teams. I’m calling it “unseen work.” I define unseen work as the physical, cognitive, and emotional efforts required to complete one’s job that are not visible to others. Unseen work might include the...
by Liane Davey | Sep 27, 2020 | Be a better team member, Communicate, conflict, Contribute, Right Words to Say
I stumbled upon Ryan Holiday’s list of “33 Things I Stole from People Smarter Than Me.” Holiday is a bestselling author and undoubtedly a very smart person, so I was keen to see what made the cut for smarter than him. Turns out, there was some really sage advice. I...
