by Liane Davey | Dec 2, 2018 | Communicate, Horror Stories, Right Words to Say
I read an excellent article last week and it’s got me thinking. Ruth Whippman’s piece in The New York Times entitled “Everything is for Sale Now. Even Us.” In it, she talks about how the self-promotion required in the new economy has set up awkward interactions with...
by Liane Davey | Nov 25, 2018 | Be a better team member, Communicate, Horror Stories, Right Words to Say
You’re standing by the photocopier when a colleague walks up to you and starts to unload about his frustrations. “Can you believe what Pat said in that meeting!” What do you do? Is it ok to hear him out? What do you say back? If you want to take the high road, what’s...
by Liane Davey | Sep 16, 2018 | Communicate, Horror Stories, Right Words to Say
“Help me understand what you’re trying to achieve.” Once upon a time, I encouraged you to use this phrase as a signal that you’re not connecting with someone’s point and you need them to clarify. Sadly, too many closed-minded, judgmental, passive-aggressive jerks...
by Liane Davey | May 6, 2018 | Be a better team leader, conflict, Horror Stories
First off, apologies for posting so infrequently for the past while. I’ve been on the road for most of the past two months and I’ve devoted all available writing time to my new manuscript. The great news is that I just submitted Chapter 9 and that means only one more...
by Liane Davey | Apr 1, 2018 | Bad Leaders, Be a better team leader, Communicate, conflict, Connect, Horror Stories, Personal Development, Right Words to Say
I’ve been flying across the country delivering a leadership development program about the mindset and skillset leaders require to unlock the potential of their people. As I watch them role play with one another, I notice the things they say that create a negative...
by Liane Davey | Mar 4, 2018 | Bad Leaders, Connect, Horror Stories
In last week’s post, I talked about the risk of creating a “success theater” in your organization. The term had come from a Wall Street Journal article about General Electric and their culture of sharing only good news. This topic continued top of mind for me and I...
