by Liane Davey | Jan 24, 2021 | Be a better team leader, Communicate, Connect, How to fix teams, Right Words to Say
You know that for me, the best part of giving a keynote is the Q&A session. I already know all the stuff in the speech, but the questions are the entrée into what people are thinking, how they’re feeling, which of my suggestions comes easily and which needs more...
by Liane Davey | Oct 25, 2020 | Be a better team member, Communicate, conflict, Connect, Horror Stories, Personal Development, Right Words to Say
I was interviewed by Leah Fessler of Chief Magazine recently about how to apologize. Chief is an organization of elite C-Suite women, so my advice in the article was tailored to that audience. I think that the topic is germane to everyone, so I’m revisiting it in...
by Liane Davey | Oct 11, 2020 | Be a better team member, conflict, Connect, How to fix teams, Personal Development
I’m building a new online course to teach the skills from my book The Good Fight. It’s been a year and a half since the launch of the book, and while I use the concepts in my daily work, I’ve enjoyed the opportunity to revisit the original text. One particularly...
by Liane Davey | Oct 4, 2020 | Be a better team member, Communicate, Connect, Exercises, How to fix teams, Personal Development, Right Words to Say
I had an epiphany last week about the source of much resentment in teams. I’m calling it “unseen work.” I define unseen work as the physical, cognitive, and emotional efforts required to complete one’s job that are not visible to others. Unseen work might include the...
by Liane Davey | May 24, 2020 | Be a better team leader, Connect, Headline News, Right Words to Say
Last week, I shared some of what I’m hearing from teams who are reaching the boiling point during the Covid crisis. Actually, part of the reason that we’re starting to see so many team issues is that we’re past the acute crisis phase. In North America, we’re into our...
by Liane Davey | Apr 26, 2020 | Be a better team member, Connect
I was speaking with a new client the other day; meeting her for the first time over video from my perch at my desk—my desk in my kitchen. And no, that’s not a pandemic space-sharing move. Since Craig and I started 3COze almost five years ago, my desk has been in my...