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10 Tips to Prevent Misalignment from Destroying Trust

10 Tips to Prevent Misalignment from Destroying Trust

by Liane Davey | Feb 3, 2019 | About teams, Be a better team leader, Communicate, Exercises, How to fix teams, Right Words to Say

You’d be surprised how many trust issues on teams aren’t actually trust issues. Well, that’s not totally fair. They’ve become trust issues, but they didn’t start with team members backstabbing, demonstrating incompetence, or failing to deliver. A significant...
What’s Wrong with Encouraging Failure

What’s Wrong with Encouraging Failure

by Liane Davey | Jan 20, 2019 | Be a better team leader, Communicate, Right Words to Say, Strategy & Planning

I hear clients talking about “failing” all the time. The only problem is that whether they’re telling you that failing is a good or a terrible thing depends who you’re talking to. On the one hand, leaders are trumpeting the need to fail fast, while on the other,...
How to Manage Conflict in Virtual Teams

How to Manage Conflict in Virtual Teams

by Liane Davey | Jan 13, 2019 | About teams, Be a better team member, Communicate, conflict, How to fix teams, Right Words to Say, Virtual Teams

I was giving a speech to a group of insurance leaders last week. We were talking about the importance of working through conflicts as they arise to ensure they don’t stall productivity or erode trust. The question that came up most frequently in my conversations...
How to Deal with a Person Who is Easily Offended

How to Deal with a Person Who is Easily Offended

by Liane Davey | Dec 16, 2018 | Be a better team member, Communicate, Right Words to Say

Last week, my friend Karen posed a great question on my Facebook wall. She wanted to know how to cope at holiday parties with the growing number of people who seem to be offended about things. She asked my opinion on how to have a constructive conversation with an...
Passing on Feedback for Someone Else

Passing on Feedback for Someone Else

by Liane Davey | Dec 9, 2018 | Be a better team leader, Communicate, conflict, Personal Development, Right Words to Say

One of the most precarious situations you can get in as a manager is when someone comes to you with feedback about one of your team members and asks you to pass the bad news along. If you make the wrong move here, you condone passive-aggressiveness, exacerbate...
Everyone is Pitching Something. Including You.

Everyone is Pitching Something. Including You.

by Liane Davey | Dec 2, 2018 | Communicate, Horror Stories, Right Words to Say

I read an excellent article last week and it’s got me thinking. Ruth Whippman’s piece in The New York Times entitled “Everything is for Sale Now. Even Us.” In it, she talks about how the self-promotion required in the new economy has set up awkward interactions with...
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  • Exercise: Fostering a Culture of Productive Conflict
  • 10 Tips to Prevent Misalignment from Destroying Trust
  • Are you too busy to be curious?
  • What’s Wrong with Encouraging Failure
  • How to Manage Conflict in Virtual Teams

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