by Liane Davey | Jan 27, 2019 | About teams, Be a better team leader, Be a better team member, Contribute, Strategy & Planning
I was working with a CEO and his team last week. They’re a great team with incredible accomplishments under their belt. Of course, they are the kind of team that is never satisfied and always looking for the next opportunity to add more value for customers, be more...
by Liane Davey | Jan 13, 2019 | About teams, Be a better team member, Communicate, conflict, How to fix teams, Right Words to Say, Virtual Teams
I was giving a speech to a group of insurance leaders last week. We were talking about the importance of working through conflicts as they arise to ensure they don’t stall productivity or erode trust. The question that came up most frequently in my conversations...
by Liane Davey | Dec 16, 2018 | Be a better team member, Communicate, Right Words to Say
Last week, my friend Karen posed a great question on my Facebook wall. She wanted to know how to cope at holiday parties with the growing number of people who seem to be offended about things. She asked my opinion on how to have a constructive conversation with an...
by Liane Davey | Nov 25, 2018 | Be a better team member, Communicate, Horror Stories, Right Words to Say
You’re standing by the photocopier when a colleague walks up to you and starts to unload about his frustrations. “Can you believe what Pat said in that meeting!” What do you do? Is it ok to hear him out? What do you say back? If you want to take the high road, what’s...
by Liane Davey | Nov 18, 2018 | Be a better team member, Change, Communicate, How to fix teams, Personal Development, Right Words to Say
I was talking about what to do when you are resisting a change that’s imposed on you. A woman in the audience put her hand up. She introduced herself and then asked, “What if I’m the change that people are resisting?” Wow! Another week, another powerful question from...
by Liane Davey | Nov 11, 2018 | Be a better team member, Connect, Exercises, Personal Development, Right Words to Say
“Now I have to work with people I don’t trust.” This was the statement of an audience member at a speech I was giving last week. We were talking about a major organizational change and he was sharing his experience of the new structure. It was immediately obvious that...
