THRIVING IN HYBRID TEAMS
Thanks for having me!
Thank you for inviting me to share my work on Hybrid Teams! This will be a challenging time to manage and lead the public sector workforce, but I’m optimistic that, with your leadership, hybrid arrangements can play a valuable role in the future of work. I’ve been working remotely for 7 years now, but when I dove into the research to build our course on remote and hybrid teams, I learned so much about what can go wrong. Our human psychology makes hybrid work challenging. The good news is that I’ve got lots of tips and techniques based on research.
HYBRID TEAMS OVERVIEW: Liane’s Watercooler Psychology Newsletter
I devoted an entire issue of my LinkedIn newsletter to hybrid teams. There are plenty of tips and tools that you can share with your team. (While you’re there, check out my issues on Toxic Work Environments and Productive Conflict.)
This article provides ideas on how to build trust at each of the four levels: connection, competence, reliability, and integrity. Building trust can be harder in a remote team but it’s worth it!
As you’re trying to foster trust and strengthen the connection on your virtual or hybrid team, try one or more of these exercises to increase Mutual Knowledge.
Working remotely means hours spent laboring over tasks that can be physically, cognitively, and emotionally taxing. When you aren’t acknowledged for that effort, it can lead to resentment that is particularly toxic to virtual or hybrid teams. Use this exercise to expose and address the unseen work on your team.
Use this tool to determine whether your interaction would be best-suited to being in-person in the office or whether it’s a good candidate for your remote days. (Click the checklist to download.)
This communication planner will help you clarify your intent and reduce the likelihood that your message will fall victim to negativity bias.
How to determine whether you need rich vs. lean and synchronous vs. asynchronous collaboration… and examples of each of the four collaboration technologies.
Forging a strong hybrid team requires more than just being efficient and getting tasks done. Great hybrid teams complement the structured, on-task time with unstructured work time and also with structured and unstructured social time.
I have put together my best advice for how you can reset your management approach to be more effective with remote and hybrid teams. I have stuffed it full of research, advice, and practical tips to help you and your organization’s leaders to succeed in this environment. It also includes a link to the handy-dandy poster version.
Improving your email is really critical when you’re on a hybrid team. This article will give you a few techniques to implement across your team in hopes of making email more efficient and effective.
ARTICLE: Why Promoting Diversity is Hard for Teams
Diversity is absolutely critical to healthy teams, and yet it can make things more challenging in the short term. Diversity can make it harder to build trust. It’s worth it!
ARTICLE: Are you using the right virtual collaboration tools?
Collaboration approaches can vary between rich and lean communication and between synchronous and asynchronous interaction. This guide will help you identify the right approach for the task at hand.
VIDEO: How do you speak truth to power without making yourself unnecessarily vulnerable? Here’s how.